Karthik Allam, “AI-Driven DevOps Insights: Enhancing Operational Efficiency in Banking with GitLab and ServiceNow AIOps ”, J. of Art. Int. Research and App., vol. 5, no. 1, pp. 32–53, May 2025, Accessed: May 18, 2026. [Online]. Available: https://jaira.org.uk/index.php/jaira/article/view/6